Room IQ · Room conditionEarly access
Fix the rooms
guests notice first.
Room IQ puts guest-reported problems, open maintenance and out-of-order status side by side for every room, ranks them by risk, and shows which repairs guests are actually feeling.
Act nowRoom 312 · King
3 guest-confirmed reviews: guests are noticing this repair.
RecurringRoom 118 · Double Queen
2 guest-confirmed reviews
MonitorRoom 405 · King Suite
every room sorted: act now, recurring, monitor or good
guest complaints matched to the repairs behind them
housekeeping inspections tracked before each check-in
Every room
One list of the rooms that need you.
Room IQ looks at the last 90 days for every room: what guests said about it, what’s open in maintenance, and whether it’s out of order, and tells you where to start.
- Act now, recurring, monitor or good, for every room
- Guest-confirmed: when a complaint matches an open repair, the room moves up the list
- Recurring problems flagged even after the ticket is closed
- Out-of-order rooms with their reason, next to everything else
Screen is illustrative. Fictional counts.
Inspections
Catch it before the guest does.
The inspection log shows how many rooms were inspected before check-in, which were missed, and when a missed inspection was followed by a cleanliness complaint.
- Inspection rate before check-in, by period
- Every missed inspection, with the room and the date
- Misses that turned into a guest’s cleanliness complaint, called out
Screen is illustrative. Fictional figures.
Built for GMs and engineering
Spend repair time where guests feel it.
Guest-first priorities
Rooms guests are complaining about rise to the top.
Nothing hidden
Repairs, reviews and out-of-order status in one view.
Patterns, not one-offs
See the rooms whose problems keep coming back.
Part of the suite
Built on Maintenance IQ and Guest IQ data you already have.
More from HotelPilot
Start with your books. Add the rest of your hotel when you’re ready. Every module runs on the same platform and login, and each is priced separately.
- Accounting IQFlagshipThe AI-native back office: bills, deposits and a live P&L.
- Sales IQAvailableWho to call this week, and why.
- Labor IQAvailableLabor cost and productivity, before payroll.
- Maintenance IQAvailableEvery repair, caught and closed.
- Operations IQAvailableOne list for everything the team owns.
- Revenue IQEarly accessRate recommendations against your comp set.
- Guest IQEarly accessReview themes, and reply drafts checked against the facts.
- Staff IQEarly accessRecognition from what guests say in reviews.
Get early access
to Room IQ.
We’re rolling Room IQ out to current customers first. Tell us about your hotel and we’ll be in touch.